Effective communication is essential for success in both personal and professional relationships and covers a wide range of skills and abilities some of which include:
Active listening and assertive communication
Coaching and goal setting
Giving and receiving feedback effectively (including difficult conversations)
Email etiquette
Written business
Emotional Intelligence is the ability to understand, use and manage emotions in yourself and others for improved relationships. The components we examine include:
Self-awareness
Self-regulation
Self- Motivation
Empathy
Social Skills.
Emotional Intelligence
Team Development
“There is no “I’ in team and an effective team leader realises the importance of quality team to achieve organisational goals.
Personal & Organisational values
Developing a team charter
Understanding personality profiles: General (Birds or accredited: DISC,HBDI)
Stages of team development
Dealing with difficult people and behaviours
Psychological safety is feeling safe enough to work, give feedback, be creative and make mistakes without fear of consequences.
Research has identified Psychological Safety as one of the fundamental requirements for high performing teams and includes four main areas of:
Inclusion
Learner safety
Contributor
Challenger
Psychological Safety
On-boarding and Compliance
Recruitment & Selection
On-boarding
Performance Management
Safety
Bullying, Harassment and discrimination
Health & Well-being....and more....
Ensuring that your people have the resilience to deal with change is just as important as giving them the skills and knowledge for their role.
Resilience is the ability to recover quickly from difficulties and adapt to change which are two constants in todays world. We have a variety of interactive workshops which introduce teams to the benefits of mindfulness, meditation and resilience in order to assist with their own personal wellbeing.
Evidence based and backed by psychological studies … but fun!
Areas covered include:
Understanding and managing stress
Benefits of mindfulness in the workplace
mindfulness and meditation for increased effectiveness and innovation
Meditation for stress management and increased productivity.