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Revolutionising Software Training: A Case Study on the Effectiveness of Software Simulations e-learning Courses

About a Software Simulation E-learning Course

In recent years, the popularity of e-learning courses has skyrocketed, and one of the most engaging forms of e-learning is software simulations. Software simulations allow learners to practice using software in a simulated environment without having to access the actual software. 

In this case study, we will explain how we developed a software simulations e-learning course for one of our clients.

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Client Requirement

Software simulated e-learning course

Converting legacy Flash CBT (SWF) to HTML5

Length of Course

Length of Course

26 eLearning Flash-based CBT modules

Client Background

Our client is a software company that specialises in developing software solutions for a range of industries. Their software is highly technical and requires specialised knowledge to use effectively.

Client Approach and Reason for Requesting a Software Simulation E-learning Course

They had previously developed a user manual in video format to help learners navigate the software’s features and functionalities. However, the client recognised the potential benefits of providing a more interactive learning experience for their learners to better understand the software and use it more efficiently. Consequently, they approached us to develop a software simulation e-learning course that could provide learners with a safe and secure environment to practice using the software without any fear of affecting the actual software.

The Challenge

There were several challenges we faced while developing a software simulation e-learning course. Some of these challenges include:

Accurately Simulating the Software:

One of the biggest challenges is accurately simulating the software’s behavior.

Engagement and interactivity:

Another challenge is making the course engaging and interactive.

To initiate the design phase, we conducted a thorough analysis of the client’s requirements and reviewed the video format learner manual to ensure that the e-learning course covered all the essential topics, and the simulations accurately mirrored the software’s functionality. 

Working in close collaboration with the client, we developed a comprehensive storyboard that outlined the flow of the course and identified key learning objectives for the software.

Upon completion of the design phase, we commenced the development phase using Adobe Captivate, a widely used tool for e-learning development. 

Before starting the development phase, we had to capture every screen of the software to create interactive simulations that allowed learners to practice using the software in a simulated environment. This involved taking screenshots and recording videos of each screen and functionality of the software, which were then used to create the simulations. 

To achieve this, we utilized the Adobe Captivate tool, which allowed us to capture every screen accurately, ensuring that the simulations reflected the software’s functionality.

In order to create engaging course content, we employed a combination of text and images. The course itself was divided into two main sections: 

The “Watch” section, which included tutorials that provided an overview of the software’s functionality. This section allows learners to become familiar with the software’s interface, features, and functionalities before moving on to the next section. By watching the tutorials, learners can gain an understanding of how the software works and what it can do.

The “Try” section is where learners can apply what they learned from the “Watch” section and practice using the software on their own. This section includes interactive simulations that allow learners to perform actions on the software, such as clicking buttons and entering data, to complete tasks or solve problems. This hands-on experience helps learners gain a deeper understanding of the software’s functionality and how to use it efficiently. 

Additionally, the “Try” section provides learners with immediate feedback on their actions, allowing them to learn from their mistakes and improve their skills.

By dividing the e-learning course into these two sections, we ensured that learners received a well-rounded and immersive learning experience, combining theoretical knowledge with practical skills.

Once the development phase was complete, we conducted extensive testing to ensure that the course functioned correctly and that the simulations accurately reflected the software’s functionality. 

We also had the client review the course to ensure that it met their requirements and that the content was accurate.

The final product was a highly interactive and engaging e-learning course that enabled learners to practice using the software in a simulated environment. The course included simulations that accurately reflected the software’s functionality, quizzes to test learners’ knowledge, and was accessible on a variety of devices, enabling learners to access the courses from anywhere.

Overall, the software simulation e-learning course provided our client’s learners with an immersive and practical learning experience, allowing them to gain the skills and knowledge necessary to use the software effectively.

Our software simulation e-learning course provided several benefits to our client, including:

High engagement:

The interactive and engaging nature of the course allowed learners to practice using the software in a simulated environment, making the learning process more effective and efficient. By providing a more engaging and effective way for learners to understand the software, our client experienced an increase in user adoption rates, with users feeling more confident using the software’s features.

Improved knowledge retention and recall:

Software simulation e-learning courses can also improve knowledge retention and recall for learners. Interactive simulations enable learners to practice using the software and see how different actions and inputs affect its behavior. They can review the simulations multiple times, reinforcing their understanding of the software and improving their long-term retention.

Risk-free environments:

Our software simulation e-learning course allowed learners to practice using the software in a simulated environment without fear of making mistakes.

Highly customisable:

The course content can be tailored to the specific needs of the learner, allowing them to learn at their own pace and focus on the areas where they need the most help. 

Additionally, the course can be updated and revised as needed to reflect changes in the software or industry.

Cost and time-efficient:

Compared to traditional in-person training, software simulation e-learning courses are generally less expensive and require no physical classroom, instructor, or travel expenses. 

Additionally, the development process for an e-learning course can be faster than traditional training methods, as the course can be created once and accessed by many learners.

Learner experience

The software simulation e-learning course received positive feedback from the learners, with many of them praising the course’s interactive nature and its ability to help them understand the new software system. Learners found the software simulations to be particularly helpful as they allowed them to practice using the system without the risk of making mistakes that could have negative consequences.

Client Testimonial

I just wanted to take a moment to express my sincere gratitude for the exceptional work you did in developing our software simulation e-learning course. From the beginning of the project to the end, it was clear that your team had a deep understanding of modern technologies and e-learning development. The final product was exactly what we had envisioned and exceeded our expectations.

Thank you again for all of your hard work, dedication, and expertise in developing this software simulation e-learning course. We are looking forward to working with you on future projects.


Developing a software simulation e-learning course requires a deep understanding of modern technologies and e-learning development. Our team of experienced e-learning developers was able to successfully create an interactive and engaging e-learning course that allowed learners to practice using the software in a simulated environment. The client was delighted with the final result, and the e-learning course proved to be an effective tool for teaching their software to new learners. Developing software simulation e-learning courses is an essential step for software companies to ensure that their learners can use their software effectively and efficiently.

Frequently Asked Questions (FAQs)

The development time for a software simulation e-learning course can vary depending on the complexity of the software system and the level of interactivity required. Simple simulations can be created in a matter of days, while more complex simulations may take weeks or months to develop.

Software simulations can be an effective replacement for traditional classroom training in some situations, but they may not be suitable for all employees or learning objectives. It’s important to evaluate the specific needs of your organization and employees before making a decision.

Yes, software simulations can be designed to be accessible to employees with disabilities, such as those who are visually impaired or have hearing loss. It’s important to ensure that your simulations comply with accessibility standards and guidelines.

You can measure the effectiveness of software simulation e-learning courses by evaluating employee performance and feedback, tracking completion rates and engagement metrics, and comparing the results to other training methods.

E-learning courses can be used to simulate a wide variety of software systems, including enterprise resource planning (ERP) software, customer relationship management (CRM) software, and specialized industry-specific software.

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